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Amgen builds agent in 6 weeks with Copilot Studio to help accelerate R&D | Microsoft Customer Stories

Mar 22, 2026 0 minute read

Innovation depends on freeing people to focus on meaningful work. This customer story shows how Amgen used Microsoft Copilot Studio to build a custom R&D agent in just six weeks — streamlining workflows, accelerating approvals, and helping teams innovate faster. Read the story to see how autonomous agents can drive measurable business value, and contact Island Tech Services, LLC to learn how to create your own agent with Copilot Studio.

Gartner Magic Quadrant for Sales Force Automation Platforms

Mar 22, 2026 0 minute read

Finding the right CRM solution can make or break your sales strategy. The latest Gartner Magic Quadrant names Microsoft Dynamics 365 Sales a leader in sales force automation, highlighting its powerful features and adaptability across industries. Read the full report to see how your organization can leverage AI to drive sales efficiency. If you're ready to start your sales automation journey with Microsoft, contact Island Tech Services, LLC for a personalized consultation.

Accelerate sales and improve customer engagements with AI-powered experiences.

Mar 21, 2026 0 minute read

Empower your team to achieve more with AI in everyday workflows.
This eBook outlines how Microsoft Dynamics 365 Business Central with Copilot helps you modernize operations and drive measurable impact:
👉 Streamline processes with AI assistance
👉 Connect data across departments
👉 Improve decisions with real-time insights
To empower your employees to work smarter with AI, download the complimentary eBook by completing the form.

Windows 11 Pro: The confidence to supplort a flexible workload.

Mar 21, 2026 0 minute read

Innovation Through Analytics

Mar 21, 2026 0 minute read

Turn data into a strategic advantage.

By breaking down silos on an AI-enabled unified data analytics platform, your organization benefits from:
✅ Improved productivity across business functions
✅ Stronger governance and compliance
✅ Faster insights

The eBook,

Work smarter with Microsoft Copilot and agents

Mar 17, 2026 0 minute read

Make smarter decisions faster with AI at work.
This infographic shows how Microsoft Copilot and AI-powered agents in Dynamics 365 Business Central help you meet rising workload demands and improve performance by:

- Boosting productivity with AI-driven insights
- Improving focus by reducing manual tasks
- Enhancing decision-making with actionable data

To get a clearer path to smarter work, view the infographic.

Boost customer engagement with live chat in Microsoft Teams

Mar 17, 2026 0 minute read

In today's business landscape, you should expect timely, tailored support. This video highlights how one of the world's largest education providers uses Microsoft Teams live chat to streamline service and boost engagement. Watch the video to see how Teams helps simplify customer interaction and increase satisfaction. For personalized advice, contact Island Tech Services, LLC to explore how Teams can improve your service delivery.

What is an Autonomous Agent?

Mar 17, 2026 0 minute read

Manual processes slow productivity and increase the risk of error. This infographic illustrates how autonomous agents act on your behalf to streamline operations and solve problems proactively. View the infographic to understand how organizations are improving agility and efficiency with autonomous agents, and contact Island Tech Services, LLC to explore how you can build your own.

SNÖ Hotels reduces check-in times and administrative costs using Microsoft 365 Business Central and Copilot Studio | Microsoft Customer Stories

Mar 17, 2026 0 minute read

Reduce costs and improve customer experiences.
When SNÖ Hotels centralized hotel management with Dynamics 365 Business Central and consolidated data from multiple systems with Microsoft Fabric and Power BI, it improved visibility, streamlined operations, and reduced costs across properties, resulting in:
✅ 20% lower administrative costs
✅ 25% fewer stock shortages
✅ Faster guest check-ins

Read the customer story to discover how unifying data and centralizing systems with Microsoft solutions can help your organization achieve similar results.

Natuzzi uses Dynamics 365 to redefine the luxury furniture experience with a data-first approach | Microsoft Customer Stories

Mar 15, 2026 0 minute read

In a competitive market, even luxury brands must innovate to meet customer expectations. This customer story highlights how Natuzzi redefined its luxury furniture experience with a data-first approach, powered by Dynamics 365. Read this story to see how Dynamics 365 can drive transformation in your business and connect with Island Tech Services, LLC to get started.

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