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Amgen builds agent in 6 weeks with Copilot Studio to help accelerate R&D | Microsoft Customer Stories

Nov 11, 2025 0 minute read

Innovation depends on freeing people to focus on meaningful work. This customer story shows how Amgen used Microsoft Copilot Studio to build a custom R&D agent in just six weeks — streamlining workflows, accelerating approvals, and helping teams innovate faster. Read the story to see how autonomous agents can drive measurable business value, and contact Island Tech Services, LLC to learn how to create your own agent with Copilot Studio.

What is an Autonomous Agent?

Nov 11, 2025 0 minute read

Manual processes slow productivity and increase the risk of error. This infographic illustrates how autonomous agents act on your behalf to streamline operations and solve problems proactively. View the infographic to understand how organizations are improving agility and efficiency with autonomous agents, and contact Island Tech Services, LLC to explore how you can build your own.

What are Microsoft 365 Copilot agents and how to use them | Microsoft

Nov 4, 2025 0 minute read

Repetitive work slows productivity. Copilot Agents are changing that. This video highlights how Microsoft 365 Copilot Agents automate and execute business processes, supporting individuals and teams to work smarter. Watch the video for actionable insights, and contact Island Tech Services, LLC for tailored advice on integrating Copilot Agents into your workplace.

What is an Agent?

Nov 4, 2025 0 minute read

Business processes can be complex and time-consuming — but with AI agents, they don't have to be. This infographic illustrates how Microsoft 365 Copilot Agents automate and execute processes to support teams and departments across your organization. View the infographic to see how agents can optimize your business processes, and contact Island Tech Services, LLC for personalized guidance on integrating Copilot Agents into your workplace.

2025 Work Trend Index Annual Report

Oct 28, 2025 0 minute read

Businesses everywhere are rethinking what work means in the age of AI. This new Microsoft Work Trend Index Annual Report,

The Estée Lauder Companies and Microsoft Copilot Studio transform intelligence | Microsoft Customer Stories

Oct 28, 2025 0 minute read

Finding insights across silos can slow innovation. This customer story shows how The Estée Lauder Companies uses Microsoft Copilot Studio to build an agent that consolidates data and delivers intelligence in real time. Teams now access actionable insights instantly, enabling faster and more informed decisions. Read the story to see how Copilot Studio helps organizations reimagine intelligence and contact Island Tech Services, LLC to explore how you can bring similar capabilities to your customers.

Disparti Law Group uses Microsoft 365 and Copilot to serve clients faster | Microsoft Customer Stories

Oct 21, 2025 0 minute read

Serving clients efficiently while maintaining quality is a daily challenge. This customer story highlights how Disparti Law Group uses Microsoft 365 and Copilot to enhance collaboration, automate routine tasks, and respond to clients faster. Read the story to see how Copilot drives real results, and contact Island Tech Services, LLC to discuss how it can transform productivity in your organization.

Supercharge productivity with Microsoft 365 Copilot

Oct 21, 2025 0 minute read

Every minute counts, and Microsoft 365 Copilot helps you make the most of them. This video shows how Copilot integrates seamlessly into Microsoft 365 apps to streamline writing, analysis, and collaboration. Watch the video to see how Copilot transforms productivity, and contact Island Tech Services, LLC to learn how to bring these capabilities to your team.

The Business Guide to AI Solutions

Oct 14, 2025 0 minute read

Choosing the right AI solution depends on your goals, whether that's automating workflows, improving individual productivity, or delivering differentiated experiences. Microsoft's eBook,

Microsoft HR speeds case throughput 20% with Copilot in Dynamics 365 Customer Service

Oct 14, 2025 0 minute read

Many organizations struggle to scale support operations without slowing down service. Microsoft's internal HR team faced the same challenge and turned to Microsoft Copilot in Dynamics 365 Customer Service. The result: a 20% increase in case throughput, faster onboarding for support agents, and smarter routing of inquiries. This customer story showcases how generative AI is improving both employee experience and operational efficiency. Read and share the article with your team to see how Copilot could improve their own service processes. Connect with Island Tech Services, LLC for help implementing Copilot.

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