Buffalo Service Center

Our new Buffalo Service Center is conveniently located off the I-190 and I-90 interchange in Southeast Buffalo.  This location specializes in fire apparatus sales, and lifecycle service for municipal and regional fire departments. We support the full operational needs of fire fleets, from new apparatus delivery and configuration to ongoing service, upgrades, and in-service support.

We deliver responsive apparatus service through both in-shop support and mobile road service, helping departments reduce downtime and maintain fleet readiness. With disciplined project management and an understanding of fire service operations, the Buffalo location is built to support departments throughout Western New York with reliable sales, service, and long-term fleet support.

Rosenbauer Fire Trucks at Service Center
Mobile Fire Service Pump Testing

OUR SPECIALTIES

At Empire Emergency, we specialize in crafting custom emergency vehicles that meet the unique requirements of our clients. Whether it's fire trucks, law enforcement, DPW/DOT, or other specialized vehicles, we have the expertise to deliver exceptional results.
Truck Service

Keep Your Apparatus Ready for Every Call

When your fire apparatus is out of service, your community is at risk. We provide comprehensive fire truck maintenance, diagnostics, repairs, inspections, and fleet support to ensure your vehicles remain mission-ready and compliant.

Our certified technicians service all major fire apparatus manufacturers and provide both shop-based and mobile service options throughout Western New York.

Our Fire Truck Services Include
- Preventative maintenance programs
- Annual inspections
- Emergency repairs
- Electrical diagnostics and repair
- Lighting and warning systems
- Pump and plumbing repairs
- Aerial device support
- Hydraulic system repairs
- Foam system maintenance
- Breathing air system inspections
- Chassis maintenance coordination
- Fleet lifecycle planning

Mobile Pump Testing

NFPA-Compliant Pump Testing at Your Station

Eliminate the hassle of transporting apparatus for annual testing. We provided on-site mobile pump testing services that help departments maintain compliance while minimizing downtime.

Our technicians perform comprehensive testing according to current NFPA standards and provide detailed documentation for your records.

Pump Testing Services
- Annual NFPA pump testing
- Pump performance verification
- Capacity testing
- Pressure testing
- Vacuum testing
- Relief valve testing
- Intake and discharge evaluations
- Foam system performance checks
- Electronic test reporting

Mobile Field Service

We Bring the Shop to You

Emergency vehicles don't always have time to travel to a service facility. Island Tech Services operates fully equipped mobile service vehicles capable of performing diagnostics, repairs, maintenance, and inspections at your station or job site.

Our goal is simple: get your equipment back in service as quickly as possible.

Mobile Service Capabilities
- Emergency repairs
- Electrical troubleshooting
- Warning light repairs
- Pump and plumbing repairs
- Hydraulic system service
- Generator repairs
- Preventative maintenance
- Equipment installations
- Diagnostics and inspections
- Fleet service campaigns

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