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The Business Guide to AI Solutions

Oct 14, 2025 0 minute read

Choosing the right AI solution depends on your goals, whether that's automating workflows, improving individual productivity, or delivering differentiated experiences. Microsoft's eBook,

Microsoft HR speeds case throughput 20% with Copilot in Dynamics 365 Customer Service

Oct 14, 2025 0 minute read

Many organizations struggle to scale support operations without slowing down service. Microsoft's internal HR team faced the same challenge and turned to Microsoft Copilot in Dynamics 365 Customer Service. The result: a 20% increase in case throughput, faster onboarding for support agents, and smarter routing of inquiries. This customer story showcases how generative AI is improving both employee experience and operational efficiency. Read and share the article with your team to see how Copilot could improve their own service processes. Connect with Island Tech Services, LLC for help implementing Copilot.

The AI Decision Brief

Oct 7, 2025 0 minute read

Generative AI is more than a trend; it's a new platform shift transforming business and technology at scale. The eBook,

IDC Predicts AI Solutions & Services will Generate Global Impact of $22.3 Trillion by 2030

Oct 7, 2025 0 minute read

Generative AI is already transforming how organizations work, and the economic impact is accelerating. According to IDC, AI solutions and services are projected to generate a staggering $22.3 trillion in global impact by 2030. The article,

Explore Researcher and Analyst agents and the Agent Store

Sep 30, 2025 0 minute read

The demand for intelligent support tools is rising, and AI agents are answering the call. This short video demonstrates how Microsoft 365 Copilot Research and Analyst agents help summarize data, surface insights, and plan actions. Watch the video to see how these agents support decision-making, reduce manual work, and align with organizational goals. Contact Island Tech Services, LLC to explore the right fit for your team.

2025 Work Trend Index Annual Report

Sep 23, 2025 0 minute read

Human-agent collaboration is redefining how businesses operate, and leaders need to be ready. This report outlines how AI agents are shifting organizational structures, decision-making, and team dynamics. Download the report to see how your business can prepare, and connect with Island Tech Services, LLC to talk about implementing secure, scalable AI strategies.

Microsoft 365 Copilot Chat

Sep 23, 2025 0 minute read

Employees are using AI whether IT approves it or not. This infographic shows how Microsoft 365 Copilot Chat helps mitigate that risk by offering a secure, compliant way to deliver AI at scale. Review the infographic to see how it supports enterprise data protections, user control, and AI-skilling initiatives while being accessible to all users. Contact Island Tech Services, LLC to discuss how to adopt secure AI on your terms.

From shopping center pioneer to AI trailblazer: ECE counts on Microsoft 365 Copilot | Microsoft Customer Stories

Sep 16, 2025 0 minute read

AI is driving change across industries, even in places you might not expect. This customer story shows how ECE Group, a leader in real estate and retail, adopted Microsoft 365 Copilot to streamline workflows, enhance content creation, and empower teams across its organization. Read the story to learn how AI is transforming business operations, then contact Island Tech Services, LLC to discuss what Copilot can do for you.

Microsoft 365 Copilot | Transform your business

Sep 16, 2025 0 minute read

Businesses are turning to Microsoft 365 Copilot to reshape the way work gets done. This video shows how real organizations are transforming with Copilot and highlights what's possible when AI is built into the tools employees use every day. Watch the video to see the opportunities, and reach out to Island Tech Services, LLC to start planning your Copilot journey.

Focus on what matters most

Sep 9, 2025 0 minute read

SMBs are using Microsoft 365 Copilot to boost productivity, creativity, and operational efficiency. This infographic summarizes key adoption stats and real-world benefits, including how Copilot helps streamline tasks like summarization, content creation, and project management. View the infographic to understand why SMBs like you are seeing results, and contact Island Tech Services, LLC for help bringing Copilot to your business.

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